Delivery & Access Policy

Effective Date: April 14, 2026

All products sold on this site are digital products. No physical item will be shipped.

After purchase, your files or access instructions will be sent to the email address entered at checkout. Please make sure your email address is correct before completing your purchase.

Delivery timing

Most digital products are delivered automatically shortly after payment is confirmed.

If you do not see your order email:

• Check your spam, junk, promotions, or filtered folders

• Search your inbox for emails from support@ebonybryan.com

• Wait a few minutes and refresh your inbox

If you still cannot access your purchase, contact support@ebonybryan.com and include your order information.

Access issues

If your file does not open, your link expires, or you have trouble accessing your purchase, we will make a reasonable effort to help you regain access.

We are not responsible for delivery problems caused by:

• An incorrect email address entered at checkout

• Your email provider blocking or filtering emails

• Device, software, or app limitations on your end

It is the customer’s responsibility to ensure they have the appropriate software, device compatibility, and internet access needed to use the purchased product.